A direct line to Runlight.

Email hello@runlight.ca for product, account, privacy, accessibility, or billing support. If your question concerns the retired Runlight Review, include the purchase or submission date and the email address used. Do not email passwords, access tokens, payment-card details, customer records, private messages, or client photos.

Include the Runlight plugin or app name, the approximate time of the issue, and the exact error text if one appeared. A sanitized screenshot is useful only when it contains no private client or account information.

Put “Privacy” or “Security” in the subject line. Runlight will acknowledge the report and may ask for a safer channel before receiving sensitive evidence.